October 12, 2011 – Memos

October 12, 2011 Leave a comment

Welcome again to my blog :). Today is part four of business communication. I’ll be discussing memos.


I’ve had to do a few memos for assignments at school and university, they’re pretty interesting. They have different formatting to a letter and are mostly used for internal communicating.


An example of how to set out a memo can be found in this picture.

Template for a memo

Source: http://business.lovetoknow.com/wiki/Memo_Examples


If you set out a memo like this it looks very tidy and easy to read. If however you send a memo that is just one big paragraph then it won’t be easy to read. Not many people enjoy reading a big wall of text. 😉


Thanks again for reading today, as a present I’ll include a funny picture I saw on the Internet. 🙂


Sounds like a pretty good deal.


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October 11 – Letters

October 11, 2011 Leave a comment

Hello again, if you’ve read previous blog entries you’ll know I’m doing communication in the workplace. Today’s blogs will be about letters.


When you receive a letter do you prefer it to be properly formatted with paragraphs, correct spelling and punctuation? Or would you prefer a letter that has no formatting, no paragraphs, spelling and grammar errors and is just a big block of text?


I know I’d prefer the first one. Who wants to sit and read a big block of mess? Especially a big block of mess where there’s no punctuation, poor spelling and just plain messy.


When setting out a business letter, it’s important to set it out formally and proper. This includes putting in an address line, a greeting (normally dear sir/madam), and a closing. It is important to spell check and I also recommend to not abbrieviate words. For example, ATM can be at the moment. The person receiving your email might not know what ATM stands for in your context.

This is an example of a properly set out letter.

An example of a nicely written letter

Source: http://www.bestsampleletters.com/business/business-to-business/personnel/thank-you-for-contractor-recommendation-letter.html


Thanks again for reading, as a bonus I’ll include another funny picture I’ve found.

How kind!

Source: http://puns.icanhascheezburger.com/

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October 10, 2011 – Verbal Communication

October 10, 2011 Leave a comment

Hello everyone, Ben again. If you read yesterday’s blog you’ll know that I’m blogging about various communication types in a business. Yesterday I did emails. Today I’ll be discussing Verbal Communication.

Verbal communication occurs in the business through face-to-face meetings, job interviews, talking on the phone and talking throughout the workplace. As shown in this cartoon with two people having a chat.

He's in for a challenge....



In verbal communications, there are good ways and bad ways to communicate. An example of a good way is to have a friendly discussion, even if it’s about the Football Match. An example of a bad way is to shout really loud. This isn’t a good idea as you’ll disrupt everyone else!


Verbal communication is used everyday, even if you use a telephone it’s still a verbal communication.



And like last time I’ll provide a funny picture I found on the Internet. Enjoy

How to solve a Rubix Cube - the easy way

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October 9, 2011 – Business Communication

October 9, 2011 1 comment

Hey everyone, Ben here. For an assignment at University we have to blog about a chosen topic. The topic I chose to blog about is Investigating Communication in Business Organisations. With this topic I can include different methods of communication such as letters, memos and meetings. :)

For today’s entry I’m going to discuss emailing. In case you’re unfamiliar with how email works, have a quick look at this video, it’ll explain the basics.

When writing an email there’s protocol for what should and should not be included. A business email is no exception.

Using the email system “Hotmail”, I typed up a poorly written example:

A poorly written email

As you can see, the email is filled with spelling mistakes and has an innappropriate subject. It wouldn’t be a good idea to send this to “Joe Average”.

An email should be formal, with correct spelling and an appropriate subject. Like this example:

A better written email


The second email looks much better. Spelling is correct and the subject is appropriate.


I would also recommend not including personal details such as your personal life in an email or anything you don’t want anyone except the sender to read as you have no idea who could read the email.


Thanks for reading today, as a bonus I’ll through in a funny picture I saw on the Internet for some laughs.


Not a good sign…

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